As a Senior IT and Program Management Professional...
I fluently manage and oversee day-to-day IT operations:
I have broad and unique experience in providing technology consulting and CIO services to a wide breadth of clients in sectors such as government and public sector, high technology and start-ups, financial and professional services, and manufacturing.
I excel at managing the strategic consulting and tactical planning process and project teams that deliver IT projects to companies ranging from 3 to 10,000+ employees.
I manage and mediate contracts and relationships for my customers with their vendors, manufacturers, and industry groups.
I effectively build rapport, engagement, and productive exchanges at every level of an organization from the executive suite to group level regarding IT issues impacting the organization as a whole with customers ranging from BART, Stanford University, and Kendall-Jackson Winery to Fry’s Electronics, BusinessWire, and NASA Ames Research Center.
Managing problems and challenges with astute efficiency while achieving buy-in from all stakeholders is paramount to my ongoing successful track record.
I bring order out of chaos, rearchitecting outmoded and obsolete IT and data center operations, consolidating and virtualizing entire IT infrastructures.
I have directed triage teams that have brought IT systems back to full functionality after disgruntled employee data erasures, total server crashes, fires, earthquakes, and power glitches.
I oversee the full documentation of all new and existing systems and protocols, ensuring easier support and troubleshooting at customer sites.
As a projects and programs manager, I am both process and result oriented. I am an advocate of proactive discovery and remediation of gaps in procedures, policies, and documentation.
I have a sense of humor. I'm not afraid to use it to defuse tense situations.